More Internal Facebook Documents Leak Online, Revealing How Facebook Planned to Sell User Data

At the end of 2018, in a dramatic series of events, lawmakers in England had a sergeant-at-arms storm to an American tech executive’s hotel room and insisted on the release of confidential documents from his company’s ongoing lawsuit against Facebook. Then, in the style of vigilante hackers, the lawmakers posted many…

Amazon and Facebook Reportedly Had a Secret Data-Sharing Agreement, and It Explains So Much

Back in 2015, a woman named Imy Santiago wrote an Amazon review of a novel that she had read and liked. Amazon immediately took the review down and told Santiago she had “violated its policies.” Santiago re-read her review, didn’t see anything objectionable about it, so she tried to post it again. “You’re not eligible…

Be Warned: Customer Service Agents Can See What You're Typing in Real Time

Next time you’re chatting with a customer service agent online, be warned that the person on the other side of your conversation might see what you’re typing in real time. A reader sent us the following transcript from a conversation he had with a mattress company after the agent responded to a message he hadn’t sent…