Amazon and Facebook Reportedly Had a Secret Data-Sharing Agreement, and It Explains So Much

Back in 2015, a woman named Imy Santiago wrote an Amazon review of a novel that she had read and liked. Amazon immediately took the review down and told Santiago she had “violated its policies.” Santiago re-read her review, didn’t see anything objectionable about it, so she tried to post it again. “You’re not eligible…

Be Warned: Customer Service Agents Can See What You're Typing in Real Time

Next time you’re chatting with a customer service agent online, be warned that the person on the other side of your conversation might see what you’re typing in real time. A reader sent us the following transcript from a conversation he had with a mattress company after the agent responded to a message he hadn’t sent…

'Do Not Track,' the Privacy Tool Used by Millions of People, Doesn't Do Anything

When you go into the privacy settings on your browser, there’s a little option there to turn on the “Do Not Track” function, which will send an invisible request on your behalf to all the websites you visit telling them not to track you. A reasonable person might think that enabling it will stop a porn site from…

These Academics Spent the Last Year Testing Whether Your Phone Is Secretly Listening to You

It’s the smartphone conspiracy theory that just won’t go away: Many, many people are convinced that their phones are listening to their conversations to target them with ads. Vice recently fueled the paranoia with an article that declared “Your phone is listening and it’s not paranoia,” a conclusion the author reached…

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