That’s ok, we all get pissy sometimes, not that I’m saying you were pissy and stomping on me. Now I am getting a little sarcastic, because this is tiring. But I can’t see my reply, so maybe you’ve deleted that, too.

I can’t remember exactly but I think you should have a copy of your email and chat transcripts in Your Account on the website somewhere.

They made Contact Us a bit harder to find, because the website is designed to be self-help and they wanted to guide customers to the help section first. If you want, you can always email jeff@amazon.com. I understand he reads them and then forwards them to the relevant person with just a ?

I left in 2015 but my three years there were fine. It was only going to be a temporary stopgap but I ended up staying, because it was a nice environment, encouraging and nurturing, nothing like the horror stories I’d heard about the distribution centres.

It might vary from call centre to call centre. We got a lot of returning customers, who’d had a bad experience with one of the overseas centres. It would annoy us, until one of our team went to Hyderabad to train some people and came back with the stories of what they have to do. Their conditions were far more severe.…

The chat transcript is kept and you can ask for a copy to be emailed to you to save you having to screenshot it all.

It’d be by percentage of your orders. They do the same with returns if you’re returning a lot of stuff, like over 20%. They obviously measure everything, so they know how many packages each courier fails to deliver in each area. If your percentage is wildly out of the average they’d investigate with the courier. It…

I didn’t delete it, so somebody has deleted it for me. I saw you’d replied and came to read your reply and also ask who Andy Griffiths is, because I don’t know.

“I thought Donald Trump disqualified himself at numerous points but there is now this idea that anyone who voted for him has to be defined by the worst of his rhetoric. There are guys in my neighborhood that I love, that I respect, that I think have incredible qualities, who are not afraid of Mexicans and not afraid…

Y’know when a band gets back together because “it feels right,” after their solo careers tank and they’re no longer relevant?

They will give a free month’s extension but there is a cap, because eventually they will ask why you’re always getting late deliveries and will want to investigate that.

I worked for Amazon Customer Service, so you have had a bad experience not normal for a setup regularly voted #1 for customer service, though I can only speak for the UK.

Satan’s tail is fleshy.

When Scotland was allowed a parliament, the estimate for its housing was £50m. The final cost came to nearly £450m. Part of that inflation was a reception desk, which cost £35,000, being decreed “not fancy enough.”

You know how we are; we know how we think.

I moved to California
Had not seen Ridgemont High
“You really have to see it”
Said the apple of my eye
And so we went to rent
A tape of this cult hit
We watched, I didn’t laugh
For it’s a piece of shit
Fear not me stereotyping
Your standards being loose
You will again grow genius
Like Prior, Hicks and Bruce
Sedaris, Dave and Amy
An…

I blame all the stereotypers.

I always imagine him mute, like his ancestor, the silent movie Nosferatu.

Also:

I do not joke about Hanson. Did the Dust Brothers think they were a joke? Did Andy Sturmer and Bleu think they were a joke? No. I laugh derisively at your Smashing Pumpkins. They wish they were Hanson.