"...instead of dealing with kind of the reality of these shitty, low-pay, no protections, jobs existing in a billion-dollar industry, in a very rich country. If the workers aren’t trying, and somehow deserve it, it’s all good then."

I just recovered my burner key to log in and second what you wrote.

I am too! I feel like I have a lot to learn from him in how he handles their hesitance. Thanks for replying— I felt shy about telling the story, so it's really nice to hear that someone else got something out of it.

Thanks for replying. I guess it's obvious that it helps me too that this server is so nice to them, and your kind reply helps me too.

I love reading these on Mondays, and as I was reading today I thought about the server at my parents' favorite Italian chain restaurant (not Olive Garden, but similar). My parents are in their mid-70's, my dad has dementia and my mom has...she likes to rifle through her coupons. It's a big deal for them to "get out,"…