I really want to say something meaningful, smart, and supportive about all of this but I just can’t. I’m just so fucking tired of this shit and I mostly just want to meet this principal and the faculty members who feel this way and I just want to glare at them. Just lock eyes and glare as my ugly disapproving face…

Whoa. That is insane on so many levels. 😟

Again, you miss the point. You asked why the show existed, I gave a perfectly reasonable answer as to why, backed up by several very obvious similar examples. Why you don’t like it is not the argument. I repeat: you can dislike the show, and I don’t watch the show. Your obtuseness comes in the refusing to acknowledge…

Me: *opinion*

Imagine you had a job where any yahoo that walked in off the street could get your pay reduced and/or get you fired. Now imagine dealing with a dozen of them all at the same time.

As a hospitality manager, and as someone who has told hotel and restaurant guests that we couldn't serve them due to the way they were treating my staff, the notion that the customer is always right is patently false. I've been very fortunate to have worked for companies and franchises that would support me,…

I left out the best part—the customers NEVER remember you! It was very rare for someone to try to get me fired, but it's the Bible Belt, so it does happen. One of those rare assholes who tried to get me fired came back less than a month later. It wasn't even my section and I did an iced tea refill for her. I looked…

I think you’re being willfully obtuse, frankly. Of course I don’t work on the show. I don’t even watch the show. And you don’t have to like the show. I’ve said literally two things.

And it isn't only the customers, waitstaff also get it from the kitchen. It's literally every time you turn around, someone visibly needs something, or has something that's terribly important (to THEM) to impart to you, demand from you, or ask you.

Wow - that is BONKERS for a library. Sorry you have to put up with that so much! We have so few incidents that when this thing happened my staff just didn't know what to do at all. They did a great job de-escalating but the bitch got what she wanted - her temper tantrum worked out. Next time, we don't want the bitch…

Why is it "so sensitive" to cry when a stranger who may or may not have power over your job goes on a massive and unprovoked personal attack? I rather think we should laud the restraint shown by so many of the servers...

It's the cumulative stress. This is a very, very high-stress job. There's constant input from other people, all the time - it's emotionally exhausting.

And conversely, managers who DO stand up for their employees end up with employees who will do anything for them. I would have taken a bullet for the one manager who had my back.

"Your job is to serve us and do what we say. You're not supposed to talk back."

Along the same lines as Becca's story about people making assumptions about educational backgrounds, I waited tables at an Italian chain restaurant that falls between Olive Garden and Macaroni Grill in terms of cost/quality the summer between college and law school. Our clientele was generally pretty decent, and as a…

Managers who don't stand up for their employees are THE WORST.

Come on. You're better than this.

People who do that should have their fingers cut off. I am BARELY exaggerating.

"I need another Long Island. And make this one goooood. I couldn't taste any alcohol in the last one," she told her.

You know what'd be cool is if people stopped expecting their lives to reflect movie cliches altogether. Wearing a woman down til she loves you. Precocious kids who are wiser than adults. Token minority friends doling out folk wisdom and fashion tips. Moving up from the mail room to a high-powered Wall Street job just…