I get what you are saying, but at the end of the day in the context of everything else the topic of conversation, Jessica, posted on twitter and her reaction to basically a youtube game critic dying paints her in a very negative light.

Yeah, this - to me - indicates more that the mob reaction pushed them into a quick decision with little investigation.

think the big thing to establish is that she’s not obligated to reply, which I think we both probably agree on.

First of all, thanks for bearing with my ungodly long replies. I read that back and thought “there’s no way they’ll make it to then..”

That I agree with. Maybe they didn’t like his “we don’t care what you have to say” stance in which he said she wasn’t asking for feedback. ANET claims to very much value customer feedback. Maybe they didn’t want to seem like they were “just firing the woman involved.” Maybe he had a history of other issues with them?

First off, and this is genuine, thank you for coming around for an actual discussion. So many people are content to sit in their camps and dig in their heels.

She was rude to him, and numerous others, during this mess. Now, of course, between her and the crap going on from the usual suspects online yeah obviously she’s a going to come out on top.

There was literally zero abuse at the epicenter of this situation.

Yeah, but the stupidity isn’t coming from the mob - it’s from the company and how they choose to handle this.

I said if I told a customer to eat shit I’d be fired. She didn’t say that exactly nor did I claim she did, but now I’m curious if you read the rest of her responses after he apologized where she called him a “rando asshat?”

My weird position is that she doesn’t seem to be a good person.

“Then that mob cheered and declared they could get anyone fired if they ever step out of line... that’s NOT okay. “

You are right too, you are not free from the consequences, as both of these ArenaNet employees learned today.

I’m not buying it, I will always hold GW2 in the highest disdain for releasing around the same time as my all time favorite MMO and clearly overshadowing it, stealing away sales. RIP TSW. :(.

That’s a good point, everyone who says right now that what she said was on her “personal twitter” was probably cheering when that guy from the Subnautica team was fired over hateful tweets.

Fair enough, I don’t believe it’s wrong for her to be fired in the first place though. You do, and that’s fine.

Except, as stated many times, you don’t know the history with her employer and this could well be one incident on top of many, or it may not be. Stating this is the only reason she’s being fired is as much of an assumption as stating this is a small stone in the pile of reasons.

1) Your characterization of the “offending” tweet is grossly exaggerated. He in no way stated not even implied anything of the sort.

“A major thing people seem to misunderstand is that Price is not speaking in an official capacity for the company while on Twitter.”

I understand that, but if I started insulting customers of the company I work for in a place that brands me with with a neon sign overhead that says “member of [that company]” (at the…

Sure sure, but then do you keep the nastiness flowing after the person specifically came back, apologized, explained that what she read of his post wasn’t at all what he intended?