O’Neal, I don’t blame you for this mess. You’re not a tech guy and you’re trying to do your job as best as you can. But frankly this is really frustrating.

I’ve worked alongside web devs, though I’m not one myself, and I can appreciate that not everything can be anticipated when going through a massive revamp. Hiccups are inevitable. I can also appreciate that oftentimes there are people within an org who DO anticipate certain hiccups but are ignored because they don’t…