A fellow survivor! I sometimes think we should have a club. Anyone who came through that corporate transition with their sanity and sense of humor intact is my friend without reservation.

It was not fabulous in my opinion, but when the company switched the dough to something closer to an actual bread product people bitched like you would not believe. Yes, random sugar loving customer, I personally changed the dough recipe. I did this to ruin your day. YOU ARE WELCOME.

I love the clear and present “Your move, IRS” subtext that lurks under every aspect of this fabulous stunt.

That was the rationale behind the policy, since we had some bizarre combos. They were mostly delicious, but they were also expensive to the power of whoa and who wants to drop $14 on a pizza they aren’t sure they’ll like. People were mostly awesome about it and super apologetic when they didn’t like something and…

We had an “adventure guarantee” at pizza place I worked, which basically meant that the customer could order anything on the menu, and if they didn’t like it we’d swap it out for their favorite. Easy breezy, usually, since it meant less hassle for the staff and the guests felt like we were going above and beyond to…

I had a customer once that told me, upon sitting down, that she was vegan. No problem, it was California and I was used to that. The thing was, our pizza dough used honey (probably because the sweeter dough when combined with the metric ton of sugar used in the marinara created a pizza more like candy than food). We…