This is a rock solid product. Why are you so hard on it?

Speed Holes! It makes the car go faster.

“current designs of these products might not take fully into consideration the different weights of different users”

Why not, and I know this sounds crazy, just make the phone thicker to begin with and avoid this design catastrophe?

Preach!

On that topic, Kotaku should do an article on modding weapons and/or armor. I’m completely lost. Sometimes when I go to the crafting station, all my options are greyed out. Sometimes they’re not. Does it depend on what materials I have on me? My weapon? My level? Idk. Haven’t modded a single thing yet. Level 12.…

They made one called the One-77

"Product Design" is in my experience used to describe the design of physical things. I've never heard it applied to software. The term you "coined" already has a meaning that excludes the one you ascribed to it.