This Wilton heart-shaped mold pan is timely!

What of those cold-weather jackets with the Velcro end-of-sleeve wraps? Work well you say...well most of the time, yes; except when unhooking the Velcro sleeve wraps and then doffing your jacket, just as you get both hands behind your back and attempt to remove your arms from the jacket-sleeves, one (or sometimes…

You may wish to contact Leah Weil...but there does not seem to be a direct method of contact.
Update: You may send an email to SPE_Feedback@spe.sony.com. And from the Sony FAQ: "Given the volume of comments we receive, we hope you understand that we may not be able to respond to your note."