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    Hrm. It's definitely a grey area, but I imagine the law would not call this negligence. In the legal sense, negligence usually requires an amount of carelessness that's above and beyond what any normal person might exhibit (or intentionally ignoring common sense entirely). If very few people encrypt their files,

    Which is precisely why we ask for the password when anything is ever brought in. Usually, the SAM files are reset only if specifically asked to do so, or if we're trying to do a factory restore on a computer where you need to be in the administrator account to initiate it (in which case, the data's going byebye

    Being a Geek Squad employee, I can tell you with utter certainty that you are 100% incorrect.

    If you're going into BestBuy looking for components, then you're an idiot. I even work there, and I know better than that. System builders simply aren't one of the targeted demographics for that type of store. The main target is to help people who don't know much about electronics / don't want to do research on

    It doesn't always work out so well. Some computers (Dell comes to mind instantly), if you're using the built-in partition to perform a factory restore, the process is initiated through the Windows Repair menu, which requires an administrator's password to proceed.

    None? These are forms that PC salespeople use to get information before handing off a new computer to Geek Squad. Mostly, it just lets Geek Squad know what contact information to use when creating a service order, and therefore who to call when the procedure is finished.

    It makes sense if you're dropping a computer off for repair, that you'd give the tech your password so they can get into your computer, and then just change it once you get the computer back.

    Strange. Is it that abnormal to be honest? I've never lied about my height, weight, age, or any of the stuff listed here. Pictures, I try to keep fairly recent. I know I have a greater tendency than most to compulsively tell the truth (even if that might be a bit *too* truthful), but I never really thought that

    It's taken me like two and a half years. If I went at your rate, I'd almost have a million by now! :P

    Awww, don't tell me Flickr's dead. I just hit 250,000 views for all time today! I don't want it to end at that. :(

    That is surprising. OSRAM-Sylvania is supposed to be one of the better LED manufacturers.

    It's definitely beautiful, even if it's not exactly a new design.

    Which do you have? I can only hear the faintest of sounds if I practically press my ear up against the Philips ones.

    I've done side-by-side comparisons on my own for this. I used the Philips AmbiendLED 75W-equivalent bulbs. At full power, there was only the slightest difference in color temperature between the LEDs and the incandescents, but you couldn't obviously tell which was which.

    Or you can go with Philips, who just announced their 100Weq LED that uses 23W, which also manages to put out surprisingly omnidirectional light for and LED bulb.

    I guess I'm just too much of a nerd. "Using a proxy" makes perfect sense, but that baseball stuff meant to explain it is the real meaningless babble.

    Don't mistake my comment; I never said it was an excuse for the employee's behavior. By "plausible motive," I mean that my asshole-customer theory is a realistic reason for why the employee would act in such a manner, seeing as this isn't the sort of thing that one just randomly decides to do for the hell of it. I'm

    "However, the employee is the only one who can be punished."

    If that's the case, I'm sorry that I overreacted, but your comment seemed to fall in line with a lot of the mindless, irrational Best Buy hatred that tends to go around on the internet.