Yeah, perspective time: CDPR delayed their game several times too, each time citing the same “we want to get it right” rhetoric before ultimately releasing it in the state it was in.

If the publisher isn’t setting up an appropriate line of communication between the community managers and the developers to provide feedback and answer questions accurately, that is a problem in itself. It’s a matter of setting expectations appropriately; if you want to communicate with your community regarding the…

This. Are people being nasty in the sub? Yes, some of them are. But most people are just upset Bioware misled expectations and basically lied about their game in pre-release. They made a broken shitty game and they knew it, so of course people are going to be annoyed. 

Aw, poor thing. I guess they didn’t expect to catch so much heat over the garbage product they released to unsuspecting customers.

Imagine being such a corporate cheerleader that you demonize consumers from organizing and giving feedback. Maybe instead of being a bootlicking megacorp apologist, you could find your moral center and realize that these companies don’t want complaints and that most of this narrative is designed to serve them. 

You mean you want gamers who pay $60 of their hard-earned cash for a broken AAA title to be nice and friendly with the fucks who ripped them off?

Boeing sent this video in response to inquires about the canopy falling off.

This follows in a long tradition of the non-games press failing to understand much of anything about games in their reporting.