I can tell you after 15 years on the dealer side of a premium European brand..the surveys are in fact pass/fail. Anything less than a 10 is counted as a zero. With my brand, they are not anonymous...and grudges are held. Unless there is a founded concern for the tanked survey, that customer better pray they never need…

Only the Inscription is built in China. The XC60 and everything else is built in Gothenburg, Sweden. Volvo will be assembling cars in South Carolina by 2018. By then, Volvo’s SPA Platform will allow all US bound models to be built in the Swedish and US based plants. China will continue to assemble for the Chinese…

Whether you’re driving a German car assembled in Mexico, or a British car assembled in India, the bulk of the work was done by a Japanese robot. Look it up.