I think you have way too much faith and appreciation for Felicia and Bill. They struck me as Complication #1 and #2 for this episode, rather than characters, and, as others have mentioned—do we really think Felicia got her hands burned on the ladder of light? If we don't, then we have to accept that Felicia is another…

"Does Cal actually believe what he preaches, are his adjustments to Meyer's teachings coming from a place of concern for the future of the organization, or is it a straightforward power grab?"