Toto s550 remains the gold standard. Not cheap, but has more functionality and proven durability.

Toto s550 remains the gold standard. Not cheap, but has more functionality and proven durability.

I would also suggest revisiting the e-mails that were sent. Are they giant, long e-mails that look like walls (or steel barriers) of text? Sometimes people think they are communicating clearly when they are not.

Don’t forget this little added tactic, too..

For the love of god, please edit these letters down to something that doesn’t feel like sitting through someone’s play-by-play of their last vacation.