I mean, it’s clear that you feel that way and we’re never going to be on the same page about this. The satisfaction guarantee (the original one is buried in SEO-d articles about the new change, but someone upthread posted old ones) was pretty clear, or else you wouldn’t be getting this kind of feedback.

Somewhat related, but I always thought that those who make a big loud deal about being anti-McDonald’s have a huge amount of class anxiety and are afraid on some level of being seen as “poor” or “uncultured.”

Because the policy wasn’t “Buy this backpack, get endless replacements for all of infinity — just like how Red Robin has those endless french fries!” I can’t speak for everyone, but to me, it’s really frustrating seeing people seemingly willingly misinterpret a *satisfaction* guarantee that’s going to affect those who…

I mean, they accepted the return, but 5 years is a pretty fair amount of time for a backpack to last. (Unless it was one of those super-ultra-high-end hiking day packs that are only used a few times per year, then it should last a little longer due to lighter use in general.)

They’ll never take my McNuggets away! (Preferably served with the sweet-and-sour sauce.)

How long did you have the backpack? My husband had to return his once because the zipper broke only after about a month of light use. He felt very guilty about returning it, but it was an obvious defect. The clerk was very nice about it and he was able to pick out a new one....which has held up nicely.

It amazes me that people refuse to understand or accept this.

As someone who once stood in line at L.L. Bean behind someone who was trying to return an empty bag of coffee because “it didn’t taste very good,” I am very glad to get rid of these ridiculous and scammy people. They are the worst and ruin everything.

Yeah, that’s the one of the things I liked about Marie: She seems to be an open and accepting person about the method, and about people in general. I guess it’s like anything having to do with self-improvement in that some will go full evangelist when they experience positive change.

The gifting advice was the most actionable advice for me. My MIL loves picking up little things at the dollar store/discount shop and while we appreciate the sentiment, there are only so many Valentine’s Day cookie cutters you can have.

As much as I loved reading her books — and I do believe that it is better to get rid of the things you no longer need — the whole process of Kondo-ing was impossible for me.

I was thinking about this (to a much lesser extent) the other day — that basically, we’re going back to how anyone who didn’t live in a city had to order from the Sears catalog for stuff in the late 1800s/early 1900s. Only the catalog is Amazon in this case. But your response is way better, with the way we’re going…

I like your optimism, but everything you said about consumerism? That’s not going to change. If anything, cheaper crap means they buy more, which means that those sweatshops stay in business. Oh, and because everyone expects everything to be dirt cheap, those sweatshops close as suppliers opt for countries with even…

But sometimes, you’re buying something for a kid that just really, really wants a talking BB8 or something that isn’t at the zoo gift shop or cute indie toy store. (I support those too, though.) In that case, I’d rather go to a store that has a selection and is open at, say, 8 pm when I finally remember to buy that…

Completely agree to all of the above, especially the groceries. A lot of the people who complain about grocery shopping are the ones who tell everyone to go to Farmer’s Markets instead, which is lovely but not always an option. Maybe they live in cities, where grocery shopping is really a pain, but....most people…

It’s almost like they want stores to fail, which would probably be more lucrative for them to sell off the real estate. So I get that it’s not JUST buying habits changing, because of that very reason. However, I wonder if the people who swear their distaste is about customer service will go to a local toy store.…

Our area is kind of the opposite — for some reason, the Target is tiny and hasn’t been updated in a long time (despite always being crowded) and the Toys R Us got an upgrade. The Target has a Starbucks, but there’s always only one harried worker there while everyone orders an endless stream of Frappuccinos.  

I swear, there’s a certain category of person that is hell-bent on destroying anything they dared to like as a child. All the now-adults who are swearing that they hated places like Toys R Us, or never played with Barbies/whatever popular toy that wasn’t LEGOs or Nintendo systems, or never had a Happy Meal even once.

THIS. I only made this burner to comment on what you said, because you summed it up so great. I loved Toys R Us, and despite probably having at least one childhood meltdown there, my parents have fond memories of taking us there. (I’m on the older end of the Millennial designation, btw.) I really resent that so many…