I understand that. For this situation, she took it way too far and thought she was in the right for doing it. I guess I didn't word it the right way in my original post. She egged it on. There was no need for it. They were both in the wrong though.

I don't really ever shop at Gamestop, but I hate to break it to you - employees badmouth customers everywhere. In retail, in restaurants, in big business, it doesn't matter. People can be dicks.

Protip from someone who worked retail: we talk shit about you behind your back all the time. It's how we cope.

Is it sad that you would break up with someone who purposefully destroys your property and does not respect you? No, not really.

Pretty sure that's how all people who work customer service act.