Considering how long many people keep cars, if your credit is good and the rate is great, is there any reason not to take the longer finance term aside from “personal philosophy”? As far as I’m concerned, if the interest rate is solid (eg 72 mo. @ 1.9%), you’re getting nearly “free” money. And the rate of inflation…

That’s okay, they hate you too.

I used to work internet sales4 at a dealer who handled TrueCar and other similar plans . Basically the program is an offset from invoice (say 500 over invoice), and then deduct incentives. Most often when there was a problem it was because TrueCar lets you build a car that doesnt exist. For instance you can mix…

I’m seeing the usual “screw car sales; direct ftw!” comments. I don’t think people realize just how many people outside of the car industry make money being a middle man. I mean, I’m not a big fan of car shopping and paying someone for essentially counter sales, but we do it everywhere else! And you know what? A lot…

Internet “Sales Rep” here, and yes it is my job to get you into the dealership... This isn’t so much of trying to deceive our customers, but more that online/over the phone interactions are still no substitute for face-to-face interactions. Our dealership is not a mega-center, and we really strive to make our…

It depends on the vehicle. If they are all listed for MSRP, I’ll probably take 1 or 2K off and start there as the OTD price. If they are pricing it below MSRP by a few thousand, I would be happy. If they are quoting full MSRP when other models are 10K off MSRP then I am a starting at 15K below (this is mostly for…

I also get a kick out of the customers who find out what invoice pricing is on a particular vehicle, then proceed to tell you what your fair profit is. I had a gentleman come in a couple years back, he was young, direct and snobbish. Chest was out, chin was up. He had a plan, and knew he would emerge successful. You…

Until you get kicked out for being a d-bag. Rinse and repeat at next dealer. Try being a human being and do your homework before being a raging a-hole. It will save you time and I know my time is worth a lot more than hanging around a dealership unnecessarily for hours.

I used to sell cars. Don’t hate me, bro.

How to start your day like Mocena:

Well, way to call Ms. Pyle a liar. Her comments were to ABC, not the police, so how is that similar to the Allen/Gray situation?

You’re only dismissing her, though, because she didn’t say something that fits with the narrative you believe happened. You’ve set up a situation where, by definition, someone’s testimony is only credible if they’re supporting your view — which is hardly the way to get at the truth of anything.

Apologize, my ass. The most annoying thing in retail is people showing up at close and at that point, you’re hyper aware of those people. What the fuck were they doing that they couldn’t see their way out or encounter a person anywhere on the property...Playing hide and seek?

As someone who’s sat out in the showroom waiting for customers to finish up financing at 8:30 on a Friday when we close at 6... I agree. Dealership is waiting on an apology from vandals who cut their lock is more like it

“The family tried to make the best of the situation by siting in unlocked cars,”

The family is waiting for an apology? Showing up at closing time on a Friday is an azzhat move.

I don’t think that is what he was going for. To be 100% a “Good Deal” is all about the end user and what int heir mind makes it so. For some people buying at Carmax and not having to worry about the dealers and their practices makes it a good deal, even if it is a bit more cash. I would probably not buy from them,…

And if they advertise under sticker as a no-haggle price, people still aren’t keen on buying something that they see as a “fair deal” rather than “I stole it from them,” meanwhile still berating the dealer model because them making even a penny of profit is unfathomable so they’ll go to a haggling dealer to get an…

“no-haggle” certainly does not equal “best price.”

I call BS on the insider knowing anything about anything because sales compensation as a percentage of total net is the most of any production employee in the dealership. Yes PAC is real but reputable dealers and dealer groups [yes there are many] disclose the PAC as part of the pay plan.