I love this movie; and have re-watched it several times.

Jamal is the true heart of the show; he is a mesmerizing character, thanks to the acting skills of Ashrof Barshom - as awful as Jamal is, the show would become more bland and boring without him.

Except that Norrell could leave the 'trap' of his needs and personality by an act of will, a change of mind; while Lady Pole cannot escape the prison where Norrell let Thistledown incarcarate her, no matter how much she has tried to do so. I do think Norrell is brilliantly played by the actor; and felt rather sorry…