They probably set the template a decade ago when they bought the label maker and haven’t touched it since. The techs just punch in the next service date and mileage and it prints it out. They probably never read the templated part... because it never changes.

https://oilabel.com/oil-sticker-printers/

As an IT person you know for a fact that stand-alone systems like this have zero security. It’s not connected to anything - it just prints the date and miles it’s told to print. https://oilabel.com/oil-sticker-printers/ It has a setup line to print the dealer name.

Reviewing the message part of the template is probably not even part of the service process.

The message is part of a template, and the mileage gets filled based upon when the service was done, and the label gets printed.

Reprehensible on the part of whoever tampered with the machine.  I don’t blame the dealership though.  They were caught in the middle, and did the best they could by taking the appropriate action and reaching out to the affected customers.  The notion that it was their fault, and should have “looked into it, and seen…

I have been called that word. I’m for giving the dealership the benefit of the doubt because I remember when I used to go to Radio Shack and type the following into their display computers:

He didn’t say that Alston shouldn’t have been offended by it. He said that once the error was discovered, it was remedied with termination of the responsible employee, and as the tampering of the machine occurred after hours, it’s not something that would be expected, and hence not something that would be looked-for.…

“I think somebody should have looked into this and seen it before it happened, seen it before any customer got treated in this manner that day,” Alston told the outlet.

Wow, second comment and it’s straight to being an asshole. Bravo.

This is why TikTok should be banned. It has created a system where people are incentivized for hurting others and causing mayhem. American-owned companies like YouTube don’t reward challenges or allow them to go viral, whereas TikTok actively encourages it.

Aways press the clutch when braking?

Vehicles that get stolen and/or crashed more often should have higher rates if they can get insurance at all. Why should everyone else subsidize Hyundai/Kia’s poorly thought out cost-cutting, and their incredibly lax response to this problem?

Eh. Hard to blame the insurance companies for raising rates on a known elevated risk. They’re doing the same thing for homeowners insurance because of climate change. Storms are more severe and more frequent which means more houses get damaged more often. Risk goes up, so does the cost to insure.

What are the chances that the price goes up significantly as soon as you walk in the door of whatever place is selling it?

I mean, there’s so many sitting on dealer lots as is. I’m sure OP will get great deal.

You should meet more people under 60...

I mean, seems like the real fix is just buy the manual, like you should have in the first place!

or just pay cash #livewithinyourmeans