And the HIPAA omnibus act says they cannot charge more than is reasonable. If anyone charged more than $0.01 a page for paper, I think you’d have a very reasonable case to file a report with the Office of Civil Rights (which is where HIPAA is enforced). HIPAA, as it turns out, is really a patient-empowerment bill and…

I’d like to better understand why they won’t accept it. @linlantu do you have any insight there? Is it because they cannot technically accept it (format, transport, etc) or procedurally won't? if they later, do they offer any explanation?

Thanks for writing this - fantastic! Access to records —in any format a patient wants, including plane email —is a federally protected right. It’s such an important topic.