Read the original messages and judge for yourself. Were these appropriate responses to customers? Or was she an innocent victim?

Taking the original twitter spat alone, her behavior was ridiculous. She posted a multi-tweet essay, essentially, to a public space. Someone respectfully commented on that essay and she began passively insulting him.

You know, some people also didn’t like The Last Jedi because it’s a structurally questionable movie with some bad writing and underdeveloped (or underused) characters.