They will change your payoff amount on the day you bring your car in. They check your milage and change your amount right there! Sucks!! Don’t get the wire transfer option, who knows when I’ll get my funds. Definitely a week or more after they got my car. So here I sit with no funds and no car! Sucks!

I turned my Audi A3 in yesterday and stupidly opted for the wire transfer thinking again stupidly I would receive the wire when I turned in my car. I was told I would receive an email from Chase to give them my bank info and then they would transfer the funds. NOPE! 1st day - no email, 2nd day - no email. I called the…

Exactly, I have the Audi A3, I thought for sure they would off me a great deal on a new Audi or a special percent off for Diesel turn in buyers or special financing. But NOTHING! No call, no email, no special deals, even when we came in to do our turn in settlement yesterday, a salesman didn’t even greet us! Crazy!!!!

I turned my Audi A3 in yesterday and stupidly opted for the wire transfer thinking again stupidly I would receive the wire when I turned in my car. I was told I would receive an email from Chase to give them my bank info and then they would transfer the funds. NOPE! 1st day - no email, 2nd day - no email. I called the…

I turned everything in November as you did but the 1st available turn in appointment wasn’t till 1/4/17. So didn’t make the year end as I had hoped, too.

I turned my Audi A3 in yesterday and stupidly opted for the wire transfer thinking again stupidly I would receive the wire when I turned in my car. I was told I would receive an email from Chase to give them my bank info and then they would transfer the funds. NOPE! 1st day - no email, 2nd day - no email. I called the…