And there it is. The exact kind of response that, if it were leveled in the opposite direction, would be called out for the ad hominem attack that it is. And, it’s exactly the reason that a scorched-earth policy of “no attempts will be made” is adopted, grudgingly, by many. Was your tone really required? Was your…

-Are you their supervisor or someone in the chain above them? If so no, absolutely 100% no.