It’s always amazing when people don’t believe these stories. Throwing a headset, flipping off a manager, and loudly storming out was a nearly weekly occurrence in my call center for awhile. They push you to your breaking point. Customers can be cruel, managers can be inappropriate and even more cruel, every second of…

Thank you 💜. I was so terrified of talking about it openly for awhile, because I was concerned it could get back to future employers and I would be seen as a potential “problem”...which is part of the problem! When I became aware of the #MeToo movement last fall, I felt the first little bit of relief that just maybe…

My 4 years working in Dish Network’s call centers were so psychologically damaging to me that I fear I may struggle in a professional environment for the rest of my career. Unfortunately, reading that the same type of thing happened in Comcast call centers is unsurprising.

Hey guys I know this isn’t the place for this, but I’m panicking.

Hey guys I know this isn’t the place for this, but I’m panicking.

Hey guys I know this isn’t the place for this, but I’m panicking.

I will say this...I 100% agree with you, the description of SV as frustrating is definitely on the nose. And the fleeting moments of hilarity are doing less and less to make up for it. The show hit its peak with the handjob analogy season finale, which was excellent TV.

I was firmly anti-death penalty in any and all situations... until one of my best friends was killed by a guy who got fired for harassing her at work, showed up at her apartment, tried to kidnap her, and shot her in the back as she ran away after fighting him off. He ended his life after a standoff with the police,…