Another data point, I had a friend who worked at DQ a while back, and at least back then at his store the policy was not to try to “fix” a blizzard by adding stuff. If the customer was not satisfied for whatever reason, the blizzard just got re-made. Reason being that every time you mix the treat you’re adding heat…

I think the most pleasant part (for the employee anyway) is when she turned around and LEFT. Why in the world, when a customer you think is a “fucking bitch” leaves, would you chase after them to prolong the interaction? They’re gone, good riddance, tell them they’re no longer welcome in the store next time they show…

Did you follow it up with “I save the bread!”?

I know one guy who’s a decent fellow, but he was basically raised in the army and does not GET sexual boundaries. He was introduced to his wife’s co-worker and said, “Hi, nice to meet you. Wow, you’re bangable.” And the fact that his wife immediately leaned in and said, “I’m sorry, he’s an asshole, I can’t take him…

I would say that the paper she signed also had something’s elevating the corporation/franchise from liability. I can see it coming from either the franchise (who might not know any better) or the corporation (who knew better but assumed the employees wouldn’t).

“I swear there is something about food service that seems to attract an inordinate amount psychos who think it’s okay to berate, humiliate, and even physically assault their staff over the most piddly crap.”

Happy Labor Day

I’ve done this - I speak Japanese, but I’m very ‘white’ (golden brown hair, white white white skin and blue eyes, very obviously a Westerner), so when I was in Japan and when there are Japanese people here I get to eavesdrop and no-one thinks I understand what they’re saying. I’ve overheard some very funny things,…

Guess who got fired and guess who didn’t? The server didn’t have a scratch on him, and when I saw the now ex-assistant manager several days later coming in to pick up his last paycheck, he had a cut on his forehead and a black eye.

I was 3/4 of the way through Katie Jefferson’s story when I thought I’m glad this is in first person, otherwise I’d think the girl was getting set up for a snuff film.

Now’s the time when you tell us that the old dragon lady tried to set you up with her grandson, because damned if that doesn’t sound like the ‘traditional, ancient Chinese daughter-in-law hazing test’.

More along the lines of mcdonald’s:

I had a pretty blonde friend who spoke flawless Japanese. I was with her on an elevator in a Century City office building when some Japanese businessmen boarded and began speaking to one another. They were making bold remarks about our physicality, etc. My friend gave them a beautifully formal “Please have a lovely…

I was bullied into signing a form and made to promise that I would not seek medical attention.

“Russell Off-Brand”, more like.

Denmark is all What did we do? Leave us out of your fuckery.

You’re supposed to CUT the cheese, not hold it.

So Greg smirked at me like the little shit-weasel he was and said, “Honey, you’re too sad. I want this place to be like Disneyland, and there’s no sad people at Disneyland.”

I had my GM write me up for not being happy enough, and that even though I’d lost a parent due to a long and painful illness it had happened nearly a year ago and that I needed to get over my depression and get on medication or into therapy or I wouldn’t have a job. As is the case with most restaurants, I didn’t…

Pinkham’s law, re: Bill Edgerton’s story: