Get a nespresso and drink better coffee, then.

Come on now. You lost me on number 1. You are my service advisor. You are my point of contact to fix the problem. I’m not talking to the truck I’m talking to you. Really... you tell me there is nothing you can do if the tech screws up the fix? Bullsquirt. I’m relying on you to manage the process. I’ve had good and bad…

He got some of you....haven't seen this since high school chemistry.