I’m gald Mr Tracyt could shed some light on these new tests. I, for one, love seeing how the IIHS is illuminating some of the issues they find. It really pulls us out of the dark when they keep us informed.
What you seem to be missing is that Tesla has multiple methods of repair.
1) Tesla service centers which Tesla continues to build more and grow
2) Tesla certification program which allows independent shops to service Tesla cars. (There are some in Texas)
3) Tesla also has an option where they come to your house, give you…