formerlyformerlyangryjellybean
formerlyformerlyangryjellybean
formerlyformerlyangryjellybean

I just spent 40 minutes on the phone with two support reps, neither of whom had been notified this was happening. I now have a case with the refund team, which is estimated to take 4 weeks. While it's great Apple is finally doing something about this (and I mean FINALLY), their internal communication is apparently

You do realize how entitled this sounds, right? I just spent 40 minutes on the phone chasing that reimbursement because $80 is a lot of money. If it's not to you, then it kind of sucks to flaunt that - especially when the author here was doing all of us a pretty sizeable favor.

As a heads-up, Apple Customer Support doesn't seem to know about this (yet). I had my battery replaced two months ago for a sudden onset issue of not holding a charge, and had to pay the $80. The battery I have currently isn't eligible, but apple.com couldn't tell me if my former battery would have been, and therefore