Wwaiting for the following resolution:

The biggest issue here to me was always the DC Fast Chargers - my dealership was in the St. Louis market, and EVs were gaining traction here at the time we sold, but having fast charge capability at the dealership was not a concern for the bulk of my customers; most of them were buying the EV as a 3rd vehicle, and…

One of the biggest issues Ford faced was their abysmal handling of the automatic transmission issues on the Focus and Fiesta. They completely ruined any opportunity at goodwill with a lot of first time buyers, a market necessary to capture in hopes they buy another Ford when their lifestyles needs change and require a…

The hardest thing about Mustangs used to simply be availability - my market was 80% trucks and suvs, so I’d typically get 2 to 4 Mustangs offered at wholesale, and like you said, the goal is fast turn as opposed to variety. Suburban Mustang buyers wanted black, white, or and red.

Doesn’t this conflict heavily with using the pump that matches with the correct side your fuel tank is on, AND with following the arrows? If the arrows took me furtherest to one particular side, I couldn’t fill my truck.

I wish people understood the dynamic between a Franchisee and a Franchisor - making comparisons as if the two operate as one entity is just a sign of ignorance towards how businesses work.

Which is exactly why it says "counting on you to not use their service" - that whole part of the article is in reference to people paying for a monthly subscription and then not using it.

The mantra in most dealerships is “10% will always say yes, 10% will always say no, your job is to close the 80% that are undecided” as it relates to service contracts.

This should surprise absolutely no one, ever.

Only releasing this vehicle in Europe when customers in the states are lining up to purchase EVs could be the most Ford decision Ford has made in the history of Ford.

Ford did so many good things for my family and me so it always sucks to contribute to these conversations.

I had a similar system in place, but I wasn’t a fan of pulling the footage to resolve an issue that wasn’t major.

The ST-Line came about because the majority of consumers just want the look, not the performance.

The car business has a way of turning people with the best intentions into greedy monsters.

I would like to see Ford launch a vehicle and find a way to not make it a complete disaster.

I can’t answer that question and won’t pretend that I can. I have many issues with the way dealers handle their finance departments, as well as how products are rated by the admins and wish I had a larger audience to listen to what I would tell them.

Selling GAP insurance was a big component of my overall income as a dealer, and my finance managers were on very specific instructions to sell all GAP policies at the same price. All of our GAP contracts were sold at $400 over the cost of the policy - that was it.

Your C point was always my biggest issue as a dealer. I’m in my mid 30s and CONSTANTLY fought with my dad about what needed to happen to have a more modern, consumer friendly store, and it’s a constant fight for other incoming dealers that have an “old school car guy” that they’re taking over the business from.

It’s not uncommon for dealers to have strong professional relationships with others across the country from 20 groups, dealer conferences,etc.

Had a local dealer in my market that was doing this, back when newspaper ads were still relevant. They were always priced thousands of dollars less than everyone else, and their fine print always indicated “price includes $5,000 trade or down payment.”