I read to the paragraph that you highlighted above and stopped. That paragraph indicates a real lack of a) understanding b) give a fuck about the expectations of people (like, abide by the rules you agree to abide by when you bought or were handed your ticket), and c) a desire to muckrake just to muckrake.

Interesting... I hadn’t heard this bit. Is there some source info? If true, the author really should re-consider using this example

If tiny business suits are the only other things besides leggings in a 10 year olds wardrobe, sure? Obviously this was something that her parents should have handled, the responsibility isn’t the 10 year olds. But the fact of the matter is: when using a free ticket, you abide by the rules of the free ticket. If it…

What’s especially despicable about United is the fact that this latest jaw-dropping incident doesn’t seem out of the ordinary for the airline. It was just a couple of weeks ago that United refused to allow three young girls to board their flight, because they were wearing leggings. United didn’t apologize for that…

The whole article is a confusingly written mess. If Ed Finn hit “Reply All”, his reply would have gone back to the people who had already received the layoff announcement — not to everybody at Barron’s.

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