doctorow
Cory Doctorow
doctorow

Call 'em up and tell them you want to buy the extended "on-site" warranty. You've got the standard extended warranty.

Oh, it's mostly about preparation. The night before, I lay out and measure everything I'll need (put the eggs for hard-boiling in a pot of water on the stove, measure out the yogurt and wash the berries, count out the vitamins, measure the porridge oats), so the next day it just becomes a timing thing. Some stuff can

Lenovo bought the Thinkpad manufacturing and sales business from IBM. IBM continues to supply the ThinkPad extended warranty, and to a first approximation, you can get on-site, next-day support from any place where IBM ever sold one or more 360s, as that was the baseline for a Global Services branch.

I do indeed use Unity — took some getting used to (and it wasn't polished enough when it came out of the gate), but I'm fine with it now.

Here's Lenovo's extended, on-site, next-day warranty service:

IBM Global Services still provides warranty services on the ThinkPad, though they are made by Lenovo (the service and manufacturing arms are separate; Lenovo only picked up the former)