You win the Internet. Particularly for making that post using that icon.

The whole point of the "tech support" character is to showcase the idea that being a hero doesn't just mean going out and beating people up. It's about applying your skill, whatever that is, in a way that helps people.

I suppose when you're cloning the X-Files it's easier to get the terminology right.

Don't feel bad. The idiots who wrote this show use Sheriff and Police interchangeably. My guess is that by the end of the season Abbie will also be a Park Ranger and the whole shebang will be run by Mall Security.