He's the owner of their tickets, because he bought them, so why wouldn't his A-list status apply to their tickets? How would a 9-year-old child be an A-list member of an airline in the first place?

Why is it "preferential treatment" to get services you've bought and paid for? He's not asking for anything extra, just for the airline to provide him with something they'd already agreed to do. But because it would be a hassle for the gate agent, she decided to make up "the rules" and act like she was the arbiter.

And they also give it out to A-list ticket holders. Which this guy and all of his kids were.

He already had priority seating for himself and his kids.

Even if it only applied to his tickets, it's probably not the case that his 9 and 12 year old children bought and paid for their own tickets, don't you think? His status would apply to their tickets regardless.

But it applies to him only.

It doesn't seem to be, which is why he complained. It is actually super-shitty when service employees make up nonexistent "rules" just because they can't be bothered to provide you with what you paid for.

You can't really go "trade" with someone on a Southwest flight because as soon as you get up, someone can take your seat because seats aren't assigned. When you ask to "trade seats" with someone on a Southwest flight, what you're really saying is "hey buddy, I want to have your seat, and you can just go find…

You may not be aware that Southwest doesn't assign seats, you just sit anywhere on the plane you can find a seat. So, yes, if you want three contiguous seats, which is not an unusual thing to want if you're flying with two children, you've got to board near the front of the line.

"Entitled" in the sense that he thinks signing a contract and paying for a service entitles him to receive that service, which I think is true. He's not saying he's "A-list" as a way of exaggerating his importance, he's saying he's contracted a service that Southwest calls "A-list", which contractually obligates them…

There's not a rule about this, though. It actually is Southwest's policy that A-list members can board early with their entire party - certainly it's not SW's policy that an A-list member's kids have to board in the back of the line while he boards at the front.

Worked in customer service: yes, we do make up dumb rules. Usually it's because the real rule is hard to explain, or causes offense when you try to explain it - say "we're required to blah blah blah because sometimes, people try to take blah blah blah and haven't paid for it" and you're sure to get a complaint that…

As a single woman living in crime-ridden Puerto Rico, how do you feel about all the criminal element knowing that all they have to do is wave something scary in your face and you'll do whatever they want?

But that's precisely why I think people should give up their damn stuff anyway.

They're only "different" afterwards, when the police arrive to clean up the mess. There's no way to know as it's happening what a criminal has in store for you.

Cool about how easy it was to replace your phone, but what did you have to do to get your balls back?

Not meekly submitting to criminal predation is something that is important to people, too. Maybe as important as your life. Sometimes its not about the possession, but knowing that its no use living through something if you can't actually live with yourself afterwards.

No.

She's alive - plus she has her phone. That would seem to confirm that she made the right choices, here.

One thread out of the 5-20 or so per post doesn't seem like that many. Men read Jez, too, and sometimes we like to talk about the article and respond to it in ways that are relevant to us. I must have missed the "BOYZ HAS COOTIES STAY OUT" sign on the way in, I guess.