exactly, they are notorious for this type of service

I’m in the same boat I’m really looking at getting one of these drones but I’m not sure which system I should buy into.

I just got my shipping confirmation and tracking number late last night for an order I placed on 9/28 directly from DJI for the Fly More Combo. I’m still seeing people from the 27th who don’t have shipping info, who are also in the US like me. This is clearly a nightmare and just a little communication and honesty on…

This type of customer service stuff is what makes me nervous of jumping on board the DJI bandwagon. The Mavic looks awesome, but it seems if you aren’t a famous YouTuber or videographer your level of support is shaky at best.