If you didn’t buy it from them, you can call in, have them remove it from the account, and then call in a day later saying you have a new one. Tell them it’s a SB6182, and just give them the mac address, the system they use will think it’s a different modem, and act accordingly. This is assuming you didn’t buy it from…

If you didn’t buy it from them, you can call in, have them remove it from the account, and then call in a day later…