I think Judy's promise to Poussey was probably genuine because it will be very easy for Judy to fulfil. She hasn't offered to give Pouseey a job, she offered to find someone else willing to give her a job. I'm guessing the influence that Judy has is enough that there are dozens of well connected TV & catering industry…

I didn't write it down either but the internet tells me the line was "I have a sense of what the problem is."