You’re kind of lucky, sincerely. I’m waiting for 49 days now to get my account back (which wasn’t hacked, just self-locked to avoid a hacking attempt).

After 40 days without any answer from them, I created a new support ticket, but in french this time (my Steam client is in french): they took the time to merge both my…

Same story here: I self-locked my account 7 weeks ago (yup, 49 days).