I call bullshit because if your flight is delayed, they will rebook you on the next available flight, basic economy or not. It's literally half the job in reservations.

They are all recorded, and if the company listens and hears you quoted policy, unless you’re mean about it, you don’t get in trouble. They also keep track of waivers, and if a supervisor authorizes a waiver that is not covered under policy, they get in trouble. So yeah, we’d rather you feel like we aren’t helpful and…

Asking to be flown to an alternate city isn’t being petty, though. Airlines will gladly get you to another destination, you just need to let them know you’re willing to do it

It’s a basic economy ticket. When you book a basic economy ticket, you get multiple pop ups telling you that you will not be able to change the ticket. They block the whole screen and you have to click “I accept” to move forward. I can understand not reading the entirety of the fare rules (even though you should) but n…