i am too busy to hit shift! unless there’s an exclamation point involved
GFMOSS
GFMOSS
i don’t really have any problem with cake i just wanted to see if it’d rile someone up
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Hi Allen,
Something additional I wanted to mention but it didn't really fit into the article - a lot of times we talk about how to escalate or get higher-tier customer service, and the natural response is "well, if everyone does that won't it ruin it for everybody/won't they put another layer of support in there?" I actually…
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Twitter's probably a good example, though I don't know a ton of extensions/services off the top of my head—I think they're less necessary sometimes because of full-blown clients like TweetDeck or others, which have all the extra features baked right in. I personally can't stand visiting Twitter on the web. :-/
That's totally the downside of all these add-ons...once you're forced to use something like Gmail on another computer, it feels so crippled without your add-ons! :-)
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