Edit: Ignore me.

Good point. The employee is the only one who, both, CAN and SHOULD be punished.

Yeah, that's what I was thinking. Was the employee at fault? Definitely. Was s/he the ONLY one at fault? probably not.

Yes. Thank you. :)

YAY! I'm not the only one!!

I'm pretty sure that I meant factory reset.

The iPhone 4 and 4S use Gorilla glass.

Oh, you!

Yeah, because there aren't a million other things that could be in the new phone. You're absolutely correct. :)

Except that aluminum would interrupt the cell phone signal... so it would have to have a part that isn't aluminum... like the original iPhone.

Aluminum? No. That would be a step (or 3) backwards. Apple isn't too keen on going backwards.

Have you ever worked at or patronized a Best Buy?

Seconded.

I would love to post a video of a VFFS machine, but I've not ever found one that really shows the process very well to someone who's not seen one.

I work part-time at my local Best Buy, at the Customer Service desk (Solutions Specialist).

I wonder where they got the idea from.....

The one in the white....

I would venture to guess that Facebook is blocked on campus. I know it's blocked in all the schools in the county I work for.....

I think the problem in this particular instance is that Apple wants their cut when they facilitate people signing up for a paid Dropbox account.

Some would argue that the brain is the coolest of Gizmos....