I think I know what happened.

I had some Navient loans before I consolidated, they really were the worst. Great Lakes has been amazing, it may be part of the product but it seems like they actually want you to make informed decisions that are beneficial for your situation while Navient purposely misdirected to paying more interest over time.

If I could make one suggestion, use Velcro ties instead of zip ties. God forbid you have to rewire that thing one day. You’re left with trying to stick a knife/scissor into something that has hardly any opening plus doing it at awkward angles. A pack of 50 is only like $7 on Amazon.