I am short and curvy also......and low rise jeans are the worst pants for that body type. Ever. I fear you may be one of those people who merely believes they look good in low rise jeans :-/

Holy shit, you went full Godwin.

Pizza guy, there at the bottom? That guy is my fucking hero.

A glass to that.

Your mum sounds rad as hell. Please thank her for the work she and other women did to make things easier and fairer for my generation.

Or Non Confrontational But Things Need to Be Said. Or something pithier than that. ;)

Yeah! Quietly Assertive would be more accurate.

Thank you! This notion that writing a note = passive aggressive is so weird.

Ah. So it’s kinda like the public transit passes here in Portland, although those don’t need to be scanned, just shown when you get on board.

Yeah, I would have told her to fuck off, I’m filing a Complaint on Chens behalf and my own and demand her being let go. I worked in the restaurant industry for 10 long years. Every position. You do not act that way, EVER. Especially as a manager. You can be assertive but not an asshole. And how could anyone not just…

People mistake lot of polite behavior as passive aggressive. PA is when one appears to be agreeable through active, vocal acceptance or infer agreement with a silent non argument/ non dissent, then punish the “offender” through angry words and or actions...from the over the top to the subtle or wordless, like silent…

For the life of me I don’t understand how using an app for payment is more convenient than simply swiping a card at the register.

Yes, she wasn’t just yelling at Chen. She was doing her best Angry Oprah impression. “You can leave! You can leave! Everybody can leave!”

I’m Hard of Hearing, and Starbucks is a huge fucking nightmare for me. Usually I’ll go to a really small one that is the third Starbucks in a 500 foot radius so it’s not busy at all, but a few weeks ago I went to the biggest, busiest one because it was on my way to work. When I got up to the counter to pay, I couldn’t…

I don’t drink coffee anymore and I promise you nine out of ten shops (chain or local) at some time of the day certain over-discounted-caffeinated employees talk and act far more impatient and rude than I’m sure they realise. In Central London some of them legitimately act like crackheads.

If her phone is like mine, she could have started opening the app outside the store and it still would be trying to open. My phone has some sort of sensor that detects when you really *need* an app and it goes into super slow mode.

It sounds to me like the other folks are on Chen’s side. I hear a few saying “You should be fired.” Totally unacceptable behavior on the manager’s part, no matter what. Not only did she alienate this one customer, but she made it an extremely uncomfortable experience for everyone else in the store. I know,…

You can store your gift cards on the app. Then you can select the card you want to use on the app and press “pay”. It then produces a barcode that the barista can scan with a handheld device. If you press pay too early it times out. Or sometimes (like for me on Thursday) the app won’t show the barcode and you have to…

I think the guy is trying to mansplain why Melissa is so upset. Honestly, that might’ve been my least favorite part of the whole video.