72 in the winter? Way too warm, in my opinion. Why would you keep your house cooler in the hot season than in the one that’s supposed to be cold?

That and people who don’t live in big cities (and none of that “my single-family home is within the city limits of Charlotte/Atlanta stuff, please) just don’t understand what living in dense, tall buildings in a place made of concrete that doesn’t cool off at night is like.