All of those examples cite getting something for free which drives me insane in the customer service industry. There is a warranty they provide you. You’ve leveraged it. There is no reason to expect it to be lifetime when it very clearly doesn’t purport itself to be such. Just because they’re not cannibalizing their…

I don’t think they did anything wrong. It was an overreation. They have every right to

Why were they forced to take it down? Insulting a brutal dictator is perfectly

Or for $0 you can put a lizard carcass in your microwave and wait for it to spawn a fully mutated real life godzilla.

You deserve a kick to balls.  But I hope you get diarrhea instead.

Zack didn’t come to your job and knock the dick out of your mouth. Show the same courtesy.

just stopping by to tell you you’re a dumb asshole, byeeeeeeeee

Fat jokes are fun! 

Great article.

“Two Guild Wars 2 narrative designers, Jessica Price and Peter Fries, were fired after Jessica attacked a well-established community member for asking a questions, shouted sexism, and refused to back down. This led people to dig into her Twitter page and realize she frequently posts opinions that ArenaNet does not…

There’s some confusion, I think, among some people I’ve seen talk about who want to suggest that a developer needs to always be accessible and willing to endure anything because the “work for gamers” or whatever. That’s certainly not true and I don’t begrudge any developer or worker who pushes back against that.

think the big thing to establish is that she’s not obligated to reply, which I think we both probably agree on.

I think the big thing to establish is that she’s not obligated to reply, which I think we both probably agree on.

Does anybody think she was obliged to reply?  If she simply ignored the tweet, would anyone have been up in arms?  I doubt it.  She was criticized for her reply, not her non-reply

“There’s some confusion, I think, among some people I’ve seen talk about who want to suggest that a developer needs to always be accessible and willing to endure anything because the “work for gamers” or whatever. That’s certainly not true and I don’t begrudge any developer or worker who pushes back against that.”

I disagree, Heather. She was speaking on her personal Twitter, yes, but she was speaking about the kind of work she did in relation to a recent AMA that ArenaNet did on Reddit. She was, in fact, representing ANet by opening up that line of discussion on her own Twitter feed. If I started speaking about my place of…

LOL. Come to Southern California and you will see how misinformed your snarky comment is.

Yeah, this. It wasn’t a perfect game but it’s fun, memorable, and challenging. To top it off, the article only mentions anything even SLIGHTLY related to the headline twice... that it’s using a “tired damsel trope” and that the princess gets squished by a cartoon cow.

Maybe it’s my trust issues, but I have a tough time believing people who say they played Banjo recently and loved it, especially when they say that they also loved it back when it came out. It wasn’t a terrible game by any means, but in the grand scheme of things it is pretty average. More annoying than outstanding.…

Heather, can I just say that I really appreciate that you include the transcript with these videos? I like having the option to read or watch the video (which is largely dictated by whether or not I’m at work or not).