Love is a verb before it's a noun sometimes. You're doing everything right. 

I am not used to commenting so hadn’t seen your reply. I haven’t used metal, I’m kind of meh on paper - but I do have some very nice gold paper ones in my bag right now (from World Market) that make me feel fancy when I have to provide my own. I really like the compostable plastic because in hot drinks they very…

I am disabled. I cannot drink any liquids without a straw. By law I’m entitled to public accommodations. It’s not a small thing. What if I don’t have any in my bag? Why don’t people just tell me to carry my own portable ramps? I could get different sizes and strap ‘em to my wheelchair and ask people to help me... It’s…

I understand this was not a deliberate oversight, but please add disability to your opening paragraph. Since I am often the only person around with a visible disability (not discounting the issues of the non-vis-dis) it is not surprising I’ve had several issues.