I disabled my Facebook account years ago but only finally permanently deleted it just last year. The real turning point for me was that I was finally honest with myself and accepted the fact that going on Facebook really did make me feel inadequate about my life (aka accepted that I had FOMO). All the other things…

Add me to the list of people that always have cut it this way (I’m so proud!)

Just curious how other people did it?

Been doing it this way for years. I started doing it with broccoli because it’s just the obvious way to cut the crowns into florets, and applied the same technique to cauliflower. For me, it had nothing to do with the small bits that fall off - it’s just the easiest way to break it down.

I work desktop computer support. After i explain something, i don’t ask “Do you understand?”, instead asking “Did i do a good job explaining how this works?” Ensures good customer service, especially when your client is a dumbass.
; )

“I didn’t want to see this woman arrested.”

And just barge in?  That’s how hostages get shot man.

Anyone else ever click a random Lifehacker article out of a sense of compulsive procrastination... and then as you’re reading, you slowly come to the realization that literally all of your training on how to talk to customers at Call Center Hell was based entirely on hostage negotiation tactics?

“While it’s unlikely you’ll ever need to convince someone to come out with their hands up...”

Counterpoint - You will still need nutrients to survive no matter how many cravings you avoid by eating water.

It’s shady because the customer is unaware. Even if the information about this ‘service’ is available somewhere, it’s not being advertised properly. The entire experience is explicitly designed to mimic traditional text apps, with the send function for the customer and the ‘tech is responding’ ellipses for the…

“a tech can often diagnose a problem and have a solution ready before the user even finishes typing”

If speed of communication was really what they were after, it would work both ways. If they go off on a tangent that I know is a dead end (for instance, something I tried already) then I, too, could save us both time by seeing what they type as they type it. But I can’t. Because they understand that sometimes letting…

Those were fun times. Who can forget downloading a nudie pic at 9600 baud and watching it display one... horizontal... line... at... a... time....

It’s funny, back in the 80s when text chat was done via BBSes (with the sysop at the console!) or talk on unix, there was often only one chat window without a clear delineation of who would say what, so both participants would see everything typed as it was typed, with the etiquette conventions that you’d insert a…

If you’d ever, ever, EVER, ever ever ever ever ever ever, ever, EVER, EVER EVER, ever, ever, ever, ever, ever used chat support, you would know this is a complete fucking lie. Any fool on chat support is too useless to be actual tech support, who themselves are more likely to be blindingly incompetent than actually…