They really are. We have one guy who gets a black coffee with 8 ice cubes. He knows when we put 7 or 9. They really are crazy.

Yesterday’s bitch award went to vent-9-pump-iced-chai-nonfat-and-it-better-be-9-pumps-because-I-can-tell! I’d just clocked in and was on drive, didn’t know we were out of nonfat (milk order got fucked up), hand her her drink and she says “is that nonfat, if doesn’t LOOK like nonfat!” I check the ticket, marked nonfat,…

I work at Starbucks and I’ve been called worse by middle class mombie bitches when I don’t get all 18 modifications of their skinny vanilla latte-half caf-extra hot-soy-with whip-grande in a venti cup-with 6 ice cubes- right on the first go and have to ask them repeat it.