The first sign the company was in a tailspin should have been that the "Senior Communications Manager" was using Comic Sans as her e-mail font.

Get fucked on the no-reclining rule.

I don’t mind that as long as you don’t expect me to know that instinctively and not attempt to turn it longways. Some guy once yelled at me for trying to turn his, and it was super rude.

Yeah that means it doesn’t fit. Christ.

You should be sorry. Check your bag. You not having to check a bag is not more important than other people who follow the rules not having room for theirs.